TURN MISSED CALLS INTO BOOKED JOBS

Gas leaks and no-heat calls get live-transferred to your on-call technician immediately. No menu tree, no hold music, no AI trying to troubleshoot. The system grabs the caller's name, number, and issue and connects them to a real person. Before any client goes live, we run a 20-scenario test matrix: emergency calls, angry callers, background noise, callers in Spanish, Vietnamese, and other languages, plus a dozen other edge cases. If a single emergency scenario fails, we block deployment until it passes. Every scenario gets tested across multiple rounds until the system nails it consistently.

They get transferred to a human immediately. No attempt to calm them down, no scripted apologies, no AI trying to handle a complaint it shouldn't. Same on your website chat: if someone comes in hot, the system flags it and routes to your team. Everything the customer said gets captured and handed off with full context so your people can call back prepared. Billing disputes, warranty issues, complaints: those always go to a real person.

No. This picks up the calls and website questions your team physically can't get to. Saturday morning when no one's in the office. Tuesday afternoon when every line is busy and your tech's on a roof. 9 PM when a homeowner's AC dies and they're on your website looking for help. Your front desk keeps doing what they do. We cover the gaps on phone and chat so those calls turn into booked jobs instead of going to your competitor.

Yes. We set up alongside your existing number and website. Your customers keep calling the same number they've always had, and your website picks up a chat function that handles questions 24/7. No downtime during setup, nothing changes for your customers. Most of our clients' customers have no idea the system is even there. That's how it should work.

Yes. We plug in alongside whatever dispatch and scheduling system you already run. Nothing changes in your daily workflow. Your team keeps managing jobs, scheduling, and customer records the same way they do now. We handle the phones and chat around it: answering calls, responding on your website, routing emergencies, fielding the same 15 questions your front desk gets every day.

Yes, and most clients do. After-hours phone coverage and emergency routing is the fastest way to see results because those are the calls going unanswered right now. From there you can add chat on your website, FAQ handling, and booking when you're ready. Once you see the weekly reports showing leads captured and jobs booked, you'll know whether expanding makes sense. You control the pace.

After-hours coverage starts at $300/month. Full front desk coverage, which adds chat on your website, FAQ handling, and booking, starts at $500/month. Setup is a one-time fee based on your configuration. You can see the full breakdown in the pricing section above.

Most setups are live within two weeks. Week one is configuration: your company info, emergency rules, on-call schedule, website chat setup, and the common questions your customers ask. Week two is testing. We run a 20-scenario test matrix covering emergencies, after-hours overflow, wrong numbers, callers in Spanish, Vietnamese, and other languages, angry callers, background noise, silence, and edge cases. Every scenario gets tested across multiple rounds until the system handles it right every time. You hear the test calls and see the chat responses yourself before anything goes live.

No long-term contracts. Month-to-month from day one. The system should earn its place every month based on the calls it handles, the questions it fields on your website, and the jobs it books. If it stops pulling its weight, you should be free to walk. We'd rather keep clients because the numbers work than because a contract says they have to stay. Fill out the form below to see if your company is a fit. Takes about 60 seconds.